Amazon
Sr. Technical Account Manager, ES - WWPS
$154K–$208K
Arlington, VA · Manager · Full-time · Posted Sep 28, 2026
- Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a strategic technical advisor to AWS enterprise and US Federal customers, helping them adopt AWS services, plan and build solutions, and maintain operationally healthy environments.
What you'll do
- Advise customers on AWS solution planning, best practices, adoption strategies, incidents, trade-offs, support, and risk management.
- Represent the customer’s needs within AWS and coordinate with engineers and service teams to resolve support issues.
- Proactively guide customers toward operationally healthy AWS environments; travel 10% or more as needed.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
- US citizenship and ability to pass specific government background checks to meet GovCloud access and support requirements.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience in an internal enterprise or external customer-facing environment as a technical lead.
Pay
153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Supports customer adoption and use of AWS Gen/AI services; no specific AI development duties are stated.
Model-written summary · the original posting is authoritative