Amazon
Sr. Technical Account Manager, ES - WWPS
$154K–$208K
Arlington, VA · Manager · Full-time · Posted Sep 14, 2026
- Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a strategic technical advisor to AWS Enterprise Support customers, guiding cloud adoption, solution planning, operational health, and issue resolution.
What you'll do
- Advise customers on AWS strategy, best practices, risk management, and operational health.
- Develop and execute strategies to increase customer adoption and use of AWS services.
- Coordinate with engineers and service teams to resolve customer issues; represent customer needs to AWS.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
- Meet US citizenship and government background-check requirements for GovCloud access and support.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience in an internal enterprise or external customer-facing environment as a technical lead.
Pay
153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Supports customer adoption and use of Gen/AI services; the posting also describes the organization’s broader work building AI solutions.
Model-written summary · the original posting is authoritative