Amazon
Sr. Technical Account Manager, ES - WWPS
$154K–$208K
Arlington, VA · Manager · Full-time · Posted Jun 15, 2026
- Experience
- 5+ years in each of the two stated experience areas.
- Visa sponsorship
- U.S. citizenship required; must be able to obtain and maintain a U.S. government security clearance.
About the job
Serves as a strategic technical advisor to AWS Enterprise Support customers, guiding cloud adoption, solution planning, operational health, and resolution of technical issues through AWS engineering teams.
What you'll do
- Develop and execute strategies to increase customers’ adoption and use of AWS services.
- Provide technical guidance and advocacy, helping customers plan and build solutions using best practices and manage operational risks.
- Coordinate with engineers and service teams to resolve customer issues and align AWS resources with customer goals.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance.
- Ability to travel 10% or more as needed.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Guides customer adoption and use of AWS AI services, including Gen/AI; the broader organization builds AI solutions to improve human capabilities and business functions.
Model-written summary · the original posting is authoritative