Amazon
Sr. Technical Account Manager (PubSec), ES - WWPS
$154K–$208K
Arlington, VA +1 · Manager · Full-time · Posted Oct 9, 2026
- Location
- Arlington, VA
Herndon, VA - Experience
- 5+ years in each of the two stated experience areas.
- Visa sponsorship
- Requires U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance.
About the job
Serves as the principal technical advisor and customer advocate, guiding public-sector customers in planning, adopting, and operating AWS solutions and coordinating support issues through resolution.
What you'll do
- Develop and execute strategies to increase customers’ adoption and use of AWS services.
- Provide strategic technical guidance on solution planning, best practices, operational health, incidents, risks, and trade-offs.
- Coordinate with engineers and service teams to resolve customer support issues; travel 10% or more as needed.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- U.S. citizenship and ability to obtain and maintain a U.S. government security clearance.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
USD 153,600.00 - USD 207,800.00 annually (base salary); USD 153,600.00 - USD 207,800.00 annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
The posting describes AWS Applied AI Solutions building AI solutions and mentions Gen/AI among AWS services; the TAM role guides customer adoption and use of AWS services, including Gen/AI.
Model-written summary · the original posting is authoritative