Amazon
Sr. Technical Account Manager (PubSec), ES - WWPS
$154K–$208K
Arlington, VA +1 · Manager · Full-time · Posted Oct 9, 2026
- Location
- Arlington, VA
Herndon, VA - Experience
- 5+ years in each of the two stated experience areas.
- Visa sponsorship
- U.S. citizenship required; must be able to obtain and maintain a U.S. government security clearance.
About the job
Serves as the principal technical advisor to public-sector customers, helping them plan, build, optimize, and adopt AWS services while coordinating support issues with engineering and service teams.
What you'll do
- Advise customers on AWS solution planning, best practices, operational health, and service adoption.
- Represent the customer and guide discussions with senior leaders on incidents, trade-offs, support, and risk.
- Coordinate with engineers and service teams to resolve customer issues; travel 10% or more as needed.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- U.S. citizenship.
- Ability to obtain and maintain a U.S. government security clearance.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
USD 153,600.00 - 207,800.00 annually (base salary); USD 153,600.00 - 207,800.00 annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Supports customer adoption and use of AWS services, including Gen/AI.
Model-written summary · the original posting is authoritative