Amazon
Sr. Technical Account Manager, Sr. TAM
$154K–$239K
Austin, TX +9 · Manager · Full-time · Posted Aug 27, 2026
- Location
- Austin, TX
Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Chicago, IL
Mountain View, CA
Houston, TX
San Diego, CA
Dallas, TX - Experience
- 5+ years in each of the two stated experience areas.
About the job
Leads technical account support for large enterprise customers, shaping AWS cloud strategies, advising on best practices, and advocating customer needs to AWS teams.
What you'll do
- Develop and execute cloud strategies that drive customer adoption and use of AWS services.
- Provide strategic technical guidance, plan solutions using best practices, and help keep customer AWS environments operationally healthy.
- Represent customer needs to AWS product teams and advise senior leaders on operational excellence, cloud maturity, support, and risk management; travel 10% or more as needed.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience in an internal enterprise or external customer-facing environment as a technical lead.
Pay
176,600.00 - 239,000.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary); 169,000.00 - 228,600.00 USD annually (base salary)
Tools
AWS, Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless
AI focus
Supports customer innovation across AI/ML and AWS Applied AI Solutions; the role itself focuses on technical account strategy and support.
Model-written summary · the original posting is authoritative