Amazon
Sr. Technical Account Manager, TAM
$154K–$208K
Washington, DC +1 · Manager · Full-time · Posted Oct 15, 2026
- Location
- Washington, DC
Arlington, VA - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a principal technical advisor and customer advocate, guiding AWS customers on cloud strategy, architecture, adoption, operational health, and risk management.
What you'll do
- Develop and execute technical cloud strategies to increase customer adoption and use of AWS services.
- Advise customers on solution design and best practices, and proactively support the operational health of their AWS environments.
- Represent customer needs to AWS teams and guide discussions with senior leaders on operational excellence, cloud maturity, support, and risk.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
Nice to have
- Experience in a 24x7 operational services or support environment
- Experience in a technical lead role, AWS or other cloud offerings, or applying the AWS Well-Architected Framework
Pay
153,600.00 - 207,800.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless
AI focus
Supports customers across technology areas including AI/ML; the posting does not describe specific AI development responsibilities.
Model-written summary · the original posting is authoritative