Amazon
Sr. Technical Account Manager, TAM
$154K–$208K
Washington, DC +1 · Manager · Full-time · Posted Sep 22, 2026
- Location
- Washington, DC
Arlington, VA - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as the principal technical advisor and customer advocate, guiding AWS customers’ cloud strategies, architecture, operational health, and adoption of AWS services.
What you'll do
- Develop and execute technical cloud strategies to increase customer adoption and use of AWS services.
- Provide strategic technical guidance on solutions, best practices, operational excellence, cloud maturity, support, and risk management.
- Represent customer needs to AWS teams and maintain customer relationships; travel 10% or more as needed.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment, or as a technical lead in an internal enterprise or external customer-facing environment.
- Experience with AWS services or other cloud offerings; understanding of the AWS Well-Architected Framework pillars and their application.
Pay
153,600.00 - 207,800.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS services, Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless
AI focus
Supports customers across AI/ML and other technology areas; no specific AI development work is described.
Model-written summary · the original posting is authoritative