Amazon
Sr. Technical Account Manager, TAM
$154K–$239K
Boston, MA +9 · Manager · Full-time · Posted Oct 23, 2026
- Location
- Boston, MA
Austin, TX
Sunnyvale, CA
Seattle, WA
Arlington, VA
Bellevue, WA
Atlanta, GA
New York, NY
Chicago, IL
Dallas, TX - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a strategic technical advisor and customer advocate, guiding enterprise customers in adopting AWS, designing cloud solutions, and maintaining operationally healthy environments.
What you'll do
- Develop and execute cloud strategies to increase customer adoption and use of AWS services.
- Advise customers on solution design, best practices, operational excellence, cloud maturity, and risk management.
- Represent customer needs to AWS teams and help address business, operational, and technical challenges.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment, or as a technical lead in an internal enterprise or customer-facing environment.
- Experience with AWS or other cloud offerings; understanding of the AWS Well-Architected Framework pillars and their application.
Pay
176,600.00 - 239,000.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary); 169,000.00 - 228,600.00 USD annually (base salary)
Tools
AWS, Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless
AI focus
Supports customer work across AI/ML and AWS AI services; the role focuses on technical advising and cloud adoption, not building AI solutions.
Model-written summary · the original posting is authoritative