Amazon
Sr. Technical Account Manager, TAM
$154K–$239K
Seattle, WA +9 · Manager · Full-time · Posted Sep 22, 2026
- Location
- Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Chicago, IL
Mountain View, CA
San Francisco, CA
Houston, TX
San Diego, CA
Dallas, TX - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a principal technical advisor to AWS Enterprise Support customers, shaping cloud strategies, guiding solution design, and advocating for customers with AWS teams.
What you'll do
- Develop and execute technical cloud strategies that support AWS adoption and use; advise customer leaders on operational excellence, cloud maturity, support, and risk management.
- Provide strategic technical guidance and advocacy to plan and build solutions using best practices, and proactively maintain operational health of customers’ AWS environments.
- Understand customers’ business and technical needs, help them maximize AWS value, and travel 10% or more as needed.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment; experience as a technical lead in an internal enterprise or external customer-facing environment.
- Experience with AWS services or other cloud offerings; understanding of the AWS Well-Architected Framework pillars and applying them to customer architectures, implementations, or solutions.
Pay
176,600.00 - 239,000.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary); 169,000.00 - 228,600.00 USD annually (base salary)
Tools
AWS, Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless
AI focus
Supports customer use of AI/ML services as part of broader AWS technical guidance; no specific AI development duties are stated.
Model-written summary · the original posting is authoritative