Amazon
Sr UX Designer, Data AI, Amazon Customer Service
$138K–$186K
Seattle, WA · Senior · Full-time · Posted Jul 22, 2026
- Experience
- 7+ years of design experience
About the job
Leads end-to-end UX design for data-intelligence tools that turn customer and business data into actionable insights and workflows for Amazon Customer Service.
What you'll do
- Lead design from concept to launch, partnering with product, engineering, science, and research teams.
- Develop and validate user-centered solutions through research, iterative testing, design reviews, and workshops.
- Connect customer insights to business opportunities and influence product roadmaps through design narratives.
What they ask for
- Online portfolio or work samples demonstrating end-to-end, user-centered design across desktop and mobile.
- Experience delivering design solutions for projects of large scope and complexity.
- Experience working with stakeholders to plan and execute strategic programs.
- Experience designing and prototyping with Figma, Adobe Creative Cloud, or similar tools.
Nice to have
- Experience defining and maintaining design patterns and UX standards.
- Experience with hands-on visual design or designing in an agile development environment.
Pay
137,800.00 - 186,400.00 USD annually (base salary)
Tools
Figma, Adobe Creative Cloud
AI focus
Designs data-intelligence experiences and agentic workflows for AI-native customer service; practical knowledge of emerging AI/ML applications in UX is expected.
Model-written summary · the original posting is authoritative