Amazon
Sr. UX Researcher, AFT - Experience Design
$152K–$206K
Austin, TX +1 · Senior · Full-time · Posted Aug 11, 2026
- Location
- Austin, TX
Bellevue, WA - Experience
- 5+ years leading end-to-end user research programs with demonstrated business or product impact.
- Education
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field.
About the job
Leads user research for fulfillment-center experiences, translating studies of associate and operator workflows into product direction, scalable research practices, and organizational decisions.
What you'll do
- Lead multi-study research programs and evaluative mechanisms across fulfillment operations.
- Build reusable research infrastructure, frameworks, and playbooks; mentor others in research methods.
- Synthesize findings into actionable recommendations and influence product, design, engineering, and leadership decisions.
What they ask for
- Experience with lab-based, remote, and iterative prototype testing; survey design; and multiple methods within a study.
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field.
- Experience across research study design, recruiting, moderation, analysis, and reporting; making business recommendations and influencing stakeholders.
- Knowledge of quantitative analysis and statistics; experience with cost/benefit scenarios and business cases.
Nice to have
- Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent.
- Experience with UX research in non-US markets, scalable deployment mechanisms, organizational strategy, or relevant software/ML/data fields.
Pay
152,200.00 - 205,900.00 USD annually (base salary); 152,200.00 - 205,900.00 USD annually (base salary)
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