Amazon
Support Engineer, Amazon Leo
$96K–$160K
Bellevue, WA · Full-time · Posted Apr 20, 2026
- Experience
- 2+ years of experience in application support, systems engineering, or technical operations.
- Education
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
- Visa sponsorship
- The selected candidate must be a U.S. Citizen to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
About the job
Provides operational support, administration, troubleshooting, and improvement of enterprise productivity platforms across on-premise, AWS cloud-hosted, and SaaS environments.
What you'll do
- Administer platforms, configurations, access controls, and reliability; troubleshoot technical issues and participate in on-call incident response.
- Contribute to automation, integrations, monitoring, audits, upgrades, and process improvements with development teams and vendors.
- Maintain runbooks and operational documentation; participate in post-incident reviews, change management, and release processes.
What they ask for
- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT, or equivalent.
- Hands-on enterprise productivity or collaboration platform administration, including scripting and automation (Python, Groovy, Bash, or similar).
- Experience with requirements management or enterprise software platforms.
- Familiarity with data handling requirements in regulated environments, such as export-controlled data.
Nice to have
- Experience with enterprise platform automation/integration tools, controlled data environments on cloud platforms, vendor coordination, on-call/incident response, or access audits and documentation.
Pay
95,600.00 - 160,000.00 USD annually (base salary)
Tools
Atlassian Jira, Confluence, Jira Service Management, Jama Connect, DOORS, Polarion, Python, Groovy
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