Amazon
Support Engineer IV, Amazon Robotics
$90K–$158K
Westboro, MA · Full-time · Posted Jul 9, 2026
- Experience
- No minimum years specified for required experience; preferred qualification includes 5+ years working with Advanced Compute technologies.
- Education
- Bachelor's degree in Information Technology, Computer Science, or a related field, or experience related IT.
About the job
Leads IT infrastructure and support for Amazon Robotics sites and labs, focusing on networking, Linux systems, and robotics engineering environments.
What you'll do
- Implement and maintain network and Linux infrastructure, including lab environments and compute equipment.
- Serve as a technical escalation point and lead site and cross-functional IT projects.
- Mentor support staff, coordinate stakeholders and suppliers, and maintain documentation and operational reporting.
What they ask for
- Bachelor's degree in Information Technology, Computer Science, or a related field, or experience related IT.
- Experience with networking technology, including TCP/IP, subnetting, DNS, and DHCP.
- Experience in Linux systems administration and/or development, and with network hardware such as cabling, switches, and routers.
- Experience in technical support or troubleshooting technical systems, and managing and coordinating multiple projects simultaneously.
Nice to have
- CCNA or equivalent level networking certification, or Bachelor's degree.
- Experience with advanced compute technologies, automation and version control, or containers and virtualization.
Pay
90,400.00 - 158,200.00 USD annually (base salary)
Tools
TCP/IP, DNS, DHCP, Linux, Ubuntu, RHEL, Kubernetes, Docker
AI focus
Supports AI/ML development and testing workflows by designing and maintaining lab network segmentation and infrastructure for robotics labs.
Model-written summary · the original posting is authoritative