Amazon
Support Engineer IV - AMZ9802461
$90K–$158K
Detroit, MI · Full-time · Posted Aug 20, 2026
- Experience
- Two years in the job offered or a related occupation; one year in each of the listed skill areas.
- Education
- Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Engineering, or a related field.
About the job
Supports the availability and performance of Amazon production systems and Selling Partner APIs, resolving technical issues and delivering production fixes and improvements.
What you'll do
- Maintain monitoring and metrics, respond to API outages, and resolve issues reported by sellers and developers.
- Investigate high-impact issues, fix bugs, and build, test, deploy, and release production changes.
- Improve developer-facing tools and production health monitoring; participate in a 24/7 on-call rotation.
What they ask for
- Bachelor's degree or foreign equivalent in Computer Science, Information Science, Engineering, or a related field.
- At least two years of experience in the job offered or a related occupation.
- At least one year of experience troubleshooting, diagnosing, and fixing static route issues; developing monitoring solutions; and performing software maintenance and configuration.
- At least one year working with SQL and one or more of Perl, Ruby, C/C++, or Java.
Pay
USD $90,400/year to $158,200/year (base salary)
Tools
Selling Partner APIs (SP-APIs), SQL, Perl, Ruby, C/C++, Java
Model-written summary · the original posting is authoritative