Amazon
Technical Account Manager, AWS Enterprise Support, Strategic Industries
$131K–$204K
Sunnyvale, CA +7 · Manager · Full-time · Posted Aug 24, 2026
- Location
- Sunnyvale, CA
Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Herndon, VA
San Francisco, CA
Dallas, TX - Experience
- 3+ years of technical engineering experience.
- Education
- Bachelor's degree.
About the job
Serves as the principal technical advisor and customer advocate for AWS enterprise customers, guiding cloud adoption, operational health, resilience, and resolution of technical issues.
What you'll do
- Develop strategies to increase customers’ adoption and use of AWS services, and provide strategic technical guidance using best practices.
- Advocate for customers and advise senior leaders on incidents, trade-offs, support, and risk management.
- Coordinate with AWS engineers and service teams to resolve issues and keep customer environments operationally healthy and resilient.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting for three of the listed areas in a distributed systems environment.
- Bachelor's degree.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
151,000.00 - 204,300.00 USD annually (base salary); 151,000.00 - 204,300.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary); 144,500.00 - 195,400.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
Model-written summary · the original posting is authoritative