Amazon
Technical Account Manager, AWS Enterprise Support, Strategic Industries
$131K–$204K
Seattle, WA +2 · Manager · Full-time · Posted Aug 27, 2026
- Location
- Seattle, WA
San Francisco, CA
Dallas, TX - Experience
- 3+ years of technical engineering experience.
- Education
- Bachelor's degree.
About the job
Advise AWS enterprise customers on cloud strategy, service adoption, operational health, resilience, and issue resolution as their principal technical advisor and customer advocate.
What you'll do
- Develop strategies to increase customers’ adoption and use of AWS services.
- Provide technical guidance on solution design, best practices, incidents, trade-offs, support, and risk management.
- Coordinate with engineers and service teams to resolve issues and keep customer environments operationally healthy.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting for three of the listed technical areas in a distributed systems environment.
- Bachelor's degree.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
151,000.00 - 204,300.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary); 131,300.00 - 177,600.00 USD annually (base salary)
Tools
Compute, Storage, Database, Networking, DevOps, EC2, S3, DynamoDB, RDS, Lambda
Model-written summary · the original posting is authoritative