Amazon
Technical Account Manager, AWS Enterprise Support, Strategic Industries
$131K–$204K
Sunnyvale, CA +7 · Manager · Full-time · Posted Aug 24, 2026
- Location
- Sunnyvale, CA
Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Herndon, VA
San Francisco, CA
Dallas, TX - Experience
- 3+ years of technical engineering experience.
- Education
- Bachelor's degree.
About the job
Advises AWS enterprise customers on cloud strategy, adoption, operational health, and issue resolution as their principal technical advisor and customer advocate.
What you'll do
- Develop and execute strategies to increase customer adoption and use of AWS services.
- Provide strategic technical guidance, best practices, and advice on incidents, trade-offs, support, and risk management.
- Coordinate with engineers and service teams to resolve issues and help maintain resilient, operationally healthy AWS environments.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting for three of the listed areas in a distributed systems environment: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development.
- Bachelor's degree.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
USD 151,000.00 - 204,300.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary); USD 144,500.00 - 195,400.00 annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
Model-written summary · the original posting is authoritative