Amazon
Technical Account Manager, AWS Enterprise Support, Strategic Industries
$131K–$204K
Sunnyvale, CA +7 · Manager · Full-time · Posted Aug 21, 2026
- Location
- Sunnyvale, CA
Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Herndon, VA
San Francisco, CA
Dallas, TX - Experience
- 3+ years of technical engineering experience.
- Education
- Bachelor's degree.
About the job
Serves as a strategic technical advisor and customer advocate, helping AWS enterprise customers adopt services, resolve issues through AWS teams, and maintain healthy, resilient cloud environments.
What you'll do
- Advise customers on AWS adoption, architecture best practices, operational health, and resilience.
- Represent the customer and coordinate with AWS engineers and service teams to resolve issues.
- Lead discussions with customer senior leadership on incidents, trade-offs, support, and risk management.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting for three of the listed technical areas in a distributed systems environment.
- Bachelor's degree.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment.
Pay
USD 151,000.00 - 204,300.00 annually (base salary); USD 151,000.00 - 204,300.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary); USD 144,500.00 - 195,400.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary)
Tools
Compute, Storage, Networking, CDN, databases, DevOps, big data and analytics, security
Model-written summary · the original posting is authoritative