Amazon
Technical Account Manager, AWS Enterprise Support, Strategic Industries, Telco
$131K–$178K
Bellevue, WA +1 · Manager · Full-time · Posted Aug 14, 2026
- Location
- Bellevue, WA
Seattle, WA - Experience
- 3+ years of technical engineering experience; alternatively, the education qualification states a bachelor's degree in computer science, engineering, or mathematics, or equivalent, or 3+ years of technical work experience.
- Education
- Bachelor's degree; the posting also specifies a bachelor's degree in computer science, engineering, or mathematics, or equivalent.
About the job
Serves as the principal technical advisor and customer advocate for AWS Enterprise Support customers, helping them plan, adopt, and operate AWS services and coordinating issue resolution with AWS teams.
What you'll do
- Provide strategic technical guidance and help customers design solutions using best practices and maintain operationally healthy AWS environments.
- Develop customer relationships, understand business and technical needs, and guide AWS adoption and service use.
- Represent AWS in customer discussions on incidents, trade-offs, support, and risk management; coordinate resolution with engineers and service teams.
What they ask for
- 3+ years of technical engineering experience.
- Experience with operational parameters and troubleshooting in three of the listed areas in a distributed systems environment.
- Bachelor's degree; the posting also states a bachelor's degree in computer science, engineering, or mathematics, or equivalent, or 3+ years of technical work experience.
Nice to have
- Experience with AWS services or other cloud offerings.
- Experience as a technical lead in an internal enterprise or external customer-facing environment; understanding of the AWS Well-Architected Framework and applying its pillars.
Pay
USD 131,300.00 - 177,600.00 annually (base salary); USD 131,300.00 - 177,600.00 annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
The opening describes building AI solutions that augment human capabilities and transform business functions, but the TAM role duties do not specify AI work.
Model-written summary · the original posting is authoritative