Amazon
Technical Account Manager, ES - WWPS
$154K–$208K
Arlington, VA · Manager · Full-time · Posted Dec 9, 2025
- Experience
- 5+ years in each of the two listed technical experience areas.
About the job
Serves as the principal technical advisor and customer advocate, guiding organizations in planning, building, and optimizing AWS solutions and driving adoption while coordinating support issues through resolution.
What you'll do
- Develop and execute strategies to increase customer adoption and use of AWS services.
- Provide technical guidance on AWS solution planning, best practices, operational health, risk, and incidents.
- Represent customer needs and coordinate with AWS engineers and service teams to resolve support issues.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
- U.S. citizenship and ability to obtain and maintain a U.S. government security clearance
Nice to have
- Experience in a 24x7 operational services or support environment
- Experience in an internal enterprise or external customer-facing environment as a technical lead
Pay
153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Supports customer adoption and use of AWS AI services, including Gen/AI; the role focuses on technical advising and adoption strategy rather than hands-on AI development.
Model-written summary · the original posting is authoritative