Amazon
Technical Account Manager (TAM), Digital Video Games and Software
$80K–$91K
Seattle, WA · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 5+ years of professional or military experience as an alternative to a bachelor's degree; 5+ years of Excel experience; 3+ years in a similar role.
- Education
- Bachelor's degree, or 5+ years of professional or military experience.
About the job
Supports digital video game and software content launches and operations, serving as the technical connection among the business, vendors, and technology teams while improving processes and customer outcomes.
What you'll do
- Set up, configure, quality-check, and troubleshoot digital content offers and detail pages.
- Lead technical discussions and cross-organizational initiatives, using data and feedback to improve operational programs and solutions.
- Provide technical guidance and customer advocacy, and build team capabilities through workshops and knowledge-sharing.
What they ask for
- Bachelor's degree, or 5+ years of professional or military experience.
- 5+ years of Excel experience.
- 3+ years in a similar role, such as Technical Account Manager, Consultant, Program Management, Solutions Architect, or Platform Engineer.
- Experience communicating with senior leadership and diverse stakeholders; managing multiple projects across teams; analyzing data and using it to influence business decisions; and driving internal cross-team collaboration.
Nice to have
- Knowledge of internet fundamentals and SQL.
- Experience building and scaling complex processes globally.
Pay
80,200.00 - 91,200.00 USD annually (base salary)
Tools
Excel, SQL
Model-written summary · the original posting is authoritative