Amazon
Transportation Specialist, Amazon Intermodal (AZIM)
Tempe, AZ · Full-time · Posted May 21, 2026
- Experience
- 1+ years of computer and Microsoft Office experience; preferred: 1+ years of contact center or customer service/contact center experience.
- Education
- High school or equivalent diploma
About the job
Coordinates Amazon Intermodal freight operations by resolving transportation disruptions, supporting carriers and drivers, and helping maintain on-time pickup and delivery.
What you'll do
- Research and resolve or escalate freight disruptions, communicating with carriers, drivers, and other stakeholders.
- Monitor load execution, support field teams, and help ensure on-time pickup and delivery.
- Use internal systems to gather data, report performance, and identify operational trends.
What they ask for
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- Are 18 years of age or older; work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Nice to have
- 1+ years of contact center experience, or experience in the customer service/contact center industry
- Work flexible schedule including weekends, nights, and holidays
Pay
22.54 - 29.18 USD hourly (base salary)
Tools
Microsoft Office, Outlook, Word, Excel
Model-written summary · the original posting is authoritative