American Express
Director & Counsel, Digital Innovation & Design
New York, NY · Hybrid · Director · Full-time · Posted Oct 7, 2026
- Experience
- 6+ years of relevant legal experience; law firm and/or in-house legal department.
- Education
- J.D.
- Visa sponsorship
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.
About the job
Provides legal and strategic counsel on digital products, customer experiences, technology, design, and emerging technology, and develops scalable legal frameworks for responsible innovation.
What you'll do
- Advise teams on digital products and experiences, including UX, accessibility, customer journeys, AI-enabled experiences, and marketing initiatives.
- Develop scalable legal standards, guidance, playbooks, and design patterns; draft, negotiate, and review contracts.
- Conduct legal research, support strategic projects, and provide guidance and training on digital, design, internet, and emerging technology law.
What they ask for
- J.D. and admission to practice law in at least one U.S. jurisdiction.
- 6+ years of relevant legal experience in a law firm and/or in-house legal department, including advising on technology, digital products, commercial transactions, regulatory matters, or related areas.
- Strong analytical, legal research, drafting, negotiation, and problem-solving skills; ability to translate complex legal and regulatory issues into practical advice.
- Ability to collaborate across functions, manage competing matters, and build effective stakeholder relationships.
Nice to have
- Experience advising on public-facing digital platforms, customer experiences, Legal UX, or accessible digital design.
- Experience with AI, APIs, open banking, digital identity, scalable legal frameworks, commercial contracts, or highly regulated industries.
Pay
USD 144250 - 256250 annually (base salary)
Tools
mobile applications, websites, AI, MCP, APIs, electronic signatures, digital identity, open banking
AI focus
Advises on artificial intelligence and agent-enabled digital experiences and emerging technology priorities.
Model-written summary · the original posting is authoritative