American Express
Senior Manager - Workforce Skills, Learning & Career Development
New York, NY +1 · Hybrid · Manager · Full-time · Posted Oct 29, 2026
- Location
- New York, NY
Phoenix, AZ
About the job
Leads workforce skills intelligence, learning investment, career development, and governance of the Technology Career Framework to support Enterprise Technology Services workforce planning and future skills readiness.
What you'll do
- Develop workforce skills assessments and analytics to identify capability gaps and inform workforce planning and development decisions.
- Lead future-skills initiatives and use market and workforce intelligence to advise senior leaders and prioritize learning investment.
- Own the governance and evolution of the Technology Career Framework, including job architecture, skills, proficiency levels, and career pathways.
What they ask for
- Strong management consulting or equivalent advisory experience.
- Experience in skills intelligence, workforce planning, job architecture, talent strategy, or workforce development.
- Proven ability to analyze complex datasets and translate findings into actionable business insights.
- Experience communicating recommendations to senior leaders and leading cross-functional initiatives in complex organisations.
Nice to have
- Experience with Technology organisations and emerging technical skills, including AI and automation.
- Familiarity with labour market and skills intelligence platforms such as TalentNeuron.
Pay
$103750 - $174750 annually USD base salary
Tools
TalentNeuron
AI focus
Lead skills-of-the-future work, including assessing how AI and automation affect roles, skills, and workforce readiness; evaluate skills assessment, self-service, telemetry, and inference methods with data/AI governance considerations.
Model-written summary · the original posting is authoritative