Amplify
Summer 2027: Customer Experience Intern
Remote - United States · Remote · Internship · Posted Oct 19, 2026
- Education
- Current enrollment in an undergraduate degree program, returning to school in Fall 2027.
- Visa sponsorship
- Must be authorized to work in the US and reside in the US for the internship’s duration.
About the job
Supports customer research and feedback analysis to identify user needs and inform improvements to Amplify’s education products and services.
What you'll do
- Gather, organize, and synthesize customer feedback; identify recurring themes, pain points, and opportunities.
- Assist with user testing, surveys, interviews, and other Voice of the Customer activities.
- Document insights and contribute to customer-facing resources, journey maps, presentations, and internal communications.
What they ask for
- Currently enrolled in an undergraduate degree program and returning to school in Fall 2027.
- Available full-time June 7–August 13, 2027.
- Strong written and verbal communication skills.
- Able to synthesize information, identify themes, and communicate insights clearly; knowledge of and interest in K–12 education technology.
Nice to have
- Experience with customer research, user interviews, surveys, usability testing, customer support, or related activities.
- Familiarity with digital products, customer journey mapping, research tools, or collaboration platforms.
Pay
$25 per hour (USD; hourly pay)
Model-written summary · the original posting is authoritative