Amplify
Summer 2027: IT Services Intern
Remote - United States · Remote · Internship · Posted Oct 19, 2026
- Education
- Current enrollment in an undergraduate degree program, returning to school in Fall 2027.
- Visa sponsorship
- Must be authorized to work in the US and reside in the US for the internship's duration.
About the job
Supports IT service delivery and technology infrastructure through troubleshooting, device and account workflows, documentation, and asset management.
What you'll do
- Manage help desk tickets and troubleshoot hardware, software, and network issues.
- Assist with device provisioning, software deployment, account management, and onboarding/offboarding; track IT assets and service requests.
- Identify recurring issues and improve IT processes, user experience, and documentation.
What they ask for
- Currently enrolled in an undergraduate degree program and returning to school in Fall 2027.
- Available full-time June 7–August 13, 2027.
- Strong written and verbal communication skills; able to synthesize information and communicate insights clearly.
- Knowledge of and interest in K–12 education technology.
Nice to have
- Working knowledge of ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk; exposure to Windows, macOS, or Linux.
- Experience or coursework in IT support or troubleshooting; familiarity with Microsoft 365, Google Workspace, or Active Directory.
Pay
$30 per hour (base salary)
Tools
ServiceNow, Jira Service Management, Zendesk, Windows, macOS, Linux, Microsoft 365, Google Workspace
Model-written summary · the original posting is authoritative