Amplitude
Senior Software Engineer
$165K–$276K
San Francisco · Hybrid · Senior · Full-time · Posted Aug 19, 2026
About the job
Own technical customer outcomes for key enterprise accounts by investigating issues across the stack, shipping fixes and features, and improving systems based on recurring customer needs.
What you'll do
- Provide technical support for key accounts, diagnosing production issues, explaining system behavior, and validating fixes with customers.
- Design and implement product or platform improvements, and improve tooling, documentation, observability, APIs, and product surfaces.
- Coordinate urgent customer issues and work with customer-facing and product teams while retaining engineering ownership.
What they ask for
- Strong software engineering experience and ability to contribute production-quality code in a large, evolving codebase.
- Meaningful depth in backend, distributed systems, infrastructure, data systems, or developer platforms.
- Strong debugging skills and comfort using logs, traces, metrics, and code to reason about production systems.
- Clear communication, sound judgment under pressure, and high ownership.
Pay
$165,000 - $247,000 total target cash (inclusive of bonus or commission) (Colorado); $183,000 - $276,000 total target cash (inclusive of bonus or commission) (New York City); $183,000 - $276,000 total target cash (inclusive of bonus or commission) (San Francisco Bay Area of California); $165,000 - $247,000 total target cash (inclusive of bonus or commission) (California outside of the San Francisco Bay Area); $165,000 - $247,000 total target cash (inclusive of bonus or commission) (Washington state)
Tools
Slack, logs, traces, metrics, APIs
Model-written summary · the original posting is authoritative