Andela
Client Marketing Manager
Massachusetts +1 · Remote · Manager · Full-time · Posted Aug 30, 2026
- Location
- Massachusetts
United Kingdom - Experience
- 7+ years of B2B marketing experience, with at least 3 years in a client marketing, customer marketing, or customer advocacy role.
About the job
Owns client marketing programs that strengthen client relationships, capture customer feedback and market intelligence, and support commercial growth.
What you'll do
- Manage the Client Advisory Board, Voice of the Customer and NPS programs, and win/loss analysis.
- Develop client marketing programs and use client and market insights to inform go-to-market strategy and commercial teams.
- Build client advocacy materials, including case studies, testimonials, award nominations, and client stories.
What they ask for
- 7+ years of B2B marketing experience, including at least 3 years in client marketing, customer marketing, or customer advocacy.
- Experience managing or contributing to a Client Advisory Board or similar executive client engagement program.
- Experience running Voice of the Customer and/or NPS programs with measurable business impact.
- Hands-on win/loss analysis experience, including interview design, facilitation, and synthesis.
Nice to have
- Prior experience at a high-growth technology or services company; talent, workforce, or staffing industry experience is a plus.
Model-written summary · the original posting is authoritative