Andromeda
Technical Program Manager
Global Remote / San Francisco, CA · Remote · Manager · Full-time · Posted Jul 21, 2026
- Experience
- Several years; no specific number stated.
About the job
Own provider-facing technical programs, including onboarding, capacity rollouts, quality remediation, and coordination of major incidents across providers, SRE, and customers.
What you'll do
- Manage provider and site onboarding, capacity expansions, recurring hardware or network remediation, and provider relationships.
- Command major provider-side incident response, coordinate communications, and drive post-incident remediation.
- Track program plans, risks, commitments, and escalations; coordinate internal teams and create reusable provider playbooks and standards.
What they ask for
- Several years running technical programs in infrastructure, with genuine execution ownership.
- Incident management experience leading production incidents involving multiple organizations, including comfort with off-hours response.
- Technical depth to work with data-center engineers and SREs on GPUs, networking, and storage.
- Track record aligning teams and external partners without formal authority; strong planning, risk tracking, and status communication.
Nice to have
- Experience with neocloud, colocation, or data-center providers; vendor or supplier management involving SLAs and escalation frameworks.
- Familiarity with NVIDIA data-center GPUs, InfiniBand/RoCE, Slurm or Kubernetes; experience supporting AI research labs or large-scale GPU customers.
Tools
GPUs, networking, storage, NVIDIA data-center GPUs, InfiniBand/RoCE, Slurm, Kubernetes
Model-written summary · the original posting is authoritative