Antares Nuclear
IT Helpdesk Technician
Los Angeles · Full-time · Posted Oct 27, 2026
- Experience
- 3+ years; equivalent technical support role accepted.
- Visa sponsorship
- Applicants must be U.S. citizens or nationals, U.S. lawful permanent residents, refugees, or asylees, or be eligible to obtain required U.S. Department of State authorizations.
About the job
Provides hands-on IT support and endpoint, identity, network, and collaboration technology administration for onsite engineering, manufacturing, lab, and business teams.
What you'll do
- Own support requests from triage through resolution or escalation, and maintain clear user communication and documentation.
- Troubleshoot and manage endpoints, accounts, access, networks, conferencing technology, and equipment lifecycle.
- Automate repeatable support workflows and maintain ticket records, knowledge articles, and audit-ready evidence.
What they ask for
- 3+ years of hands-on experience in IT helpdesk, service desk, desktop support, endpoint support, systems administration, or an equivalent technical support role.
- Basic knowledge of networking concepts and protocols, including DNS, DHCP, RDP, SSH, FTP, and TCP/IP.
- Professional experience supporting Microsoft and Google environments plus Windows and macOS endpoints.
- Familiarity with remote management/support tools and experience using a ticketing system.
Nice to have
- Experience supporting aerospace, defense, advanced manufacturing, laboratory, engineering, biotechnology, or other high-availability and compliance-driven environments.
- IT operations or security certifications such as CompTIA A+, Network+, Security+, Microsoft 365 or Endpoint Administrator, Google Workspace Administrator, Jamf, JumpCloud, or ITIL.
Pay
$29-$39/hour (base salary); $36-$45/hour (base salary); $45-$59/hour (base salary); $30 – $58 per hour (base salary)
Tools
Windows, macOS, Linux, Microsoft 365, Entra ID, Google Workspace, PowerShell, Bash
Model-written summary · the original posting is authoritative