Anthropic
AI Outcomes Manager, GSI
$200K–$265K
San Francisco, CA +4 · Manager · Full-time · Posted Aug 17, 2026
- Location
- San Francisco, CA
Seattle, WA
New York City, NY
Washington, DC
New York, New York, United States - Experience
- 6+ years in Customer Success, Technical Account Management, or Solutions Engineering; the logistics section says years required correlate with internal job level requirements.
- Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience; relevant field of study demonstrated through coursework, training, or professional experience.
- Visa sponsorship
- Visa sponsorship is available, but not for every role or candidate; Anthropic says it will make every reasonable effort to obtain a visa for candidates who receive an offer.
About the job
Partners with Systems Integrator customers to increase adoption of Anthropic’s Claude products, optimize usage, and demonstrate business value.
What you'll do
- Build strategic customer relationships, manage success plans and reviews, and coordinate customer needs across Anthropic.
- Guide customers on Claude products, usage planning, optimization, new use cases, and adoption strategies.
- Measure customer outcomes and develop scalable engagement strategies and playbooks for the Industry portfolio.
What they ask for
- 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering.
- Experience working with enterprises in Systems Integrator industries.
- Technical fluency in AI/ML concepts, API integrations, and software implementation patterns.
- Experience driving success across consumption-based and seat-based business models.
Nice to have
Pay
$200,000 — $265,000 USD (annual salary; base salary or total pay not specified)
Tools
API, Claude for Enterprise, Claude Code
AI focus
Help enterprise customers adopt and optimize Claude, expand AI use cases, and realize business outcomes; explain AI/ML concepts and support responsible AI adoption.
Model-written summary · the original posting is authoritative