Anthropic
AI Outcomes Manager, Strategic Tech
$265K–$320K
New York City, NY +5 · Manager · Full-time · Posted Jan 23, 2026
- Location
- New York City, NY
San Francisco, CA
Seattle, WA
New York, New York, United States
San Francisco, California, United States
Seattle, Washington, United States - Experience
- 6+ years in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting. The posting also says required years correlate with internal job-level requirements.
- Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience; relevant field of study as demonstrated through coursework, training, or professional experience.
- Visa sponsorship
- Visa sponsorship is available, but not guaranteed for every role or candidate; Anthropic says it will make every reasonable effort to obtain a visa after an offer.
About the job
Partners with strategic technology customers to adopt and scale Anthropic’s Claude products, improve usage and outcomes, and guide account strategy.
What you'll do
- Build strategic customer relationships and manage account operations, success plans, and Executive Business Reviews.
- Advise customers on Claude products, usage optimization, consumption planning, and measurable ROI.
- Lead change management and enablement programs to expand adoption and inform Anthropic’s product and go-to-market strategies.
What they ask for
- 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting.
- Technical fluency in AI/ML concepts, API integrations, and software implementation patterns.
- Experience leading organization-wide change or adoption programs requiring C-suite sponsorship.
- Track record managing multiple accounts and driving measurable outcomes.
Nice to have
- Experience with F500 technology companies, SaaS platforms, or digital-first businesses at the executive level.
- Built with Claude Code, including automating workflows with agents, skills, and tooling.
Pay
$265,000 — $320,000 USD (annual salary; base salary or total pay not specified)
Tools
Claude, API, Claude Code, Cowork, AI/ML
AI focus
Help customers deploy and scale AI, optimize Claude models and use cases, and drive adoption and measurable business value.
Model-written summary · the original posting is authoritative