Anthropic
Customer Marketing Manager, Special Projects
$255K–$320K
San Francisco, CA +2 · Remote · Manager · Full-time · Posted Sep 29, 2026
- Location
- San Francisco, CA
New York City, NY
Remote-Friendly US (Travel Required) - Experience
- Minimum years correlate with internal job level requirements. Preferred: 7+ years in B2B marketing, including time in both product marketing and customer marketing.
- Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience; relevant field of study as demonstrated through coursework, training, or professional experience.
- Visa sponsorship
- Visa sponsorship is available, but not for every role or candidate; Anthropic says it will make every reasonable effort to obtain a visa after an offer.
About the job
Leads customer evidence and storytelling for Anthropic’s highest-priority initiatives, launches, and campaigns across customer segments and regions.
What you'll do
- Own customer evidence strategy, identify proof gaps, and build programs and proof-point libraries for priority messages.
- Lead customer storytelling plans for major launches and campaigns, turning interviews into stories and executive narratives across channels.
- Coordinate customer requests and approvals with Product Marketing, Sales, Brand, Comms, Legal, and customer executives.
What they ask for
- Strong writing and interviewing skills; able to turn customer input into specific, compelling stories.
- Experience supporting product launches and campaigns with customer proof, often on tight timelines.
- Experience building sales enablement that sales teams continue to use after launch.
- Comfort with technical products and ability to explain customer work in plain language; already use Claude for drafts and interview preparation.
Nice to have
- 7+ years in B2B marketing, including both product marketing and customer marketing.
- Experience in AI or developer tools; journalism/editorial background; or experience with executive writing, message testing, or customer announcements.
Pay
$255,000 — $320,000 USD (base salary)
Tools
Claude
Model-written summary · the original posting is authoritative