Anthropic
Customer Program Manager, Executive Briefings
$255K–$320K
San Francisco, CA +2 · Manager · Full-time · Posted Oct 16, 2026
- Location
- San Francisco, CA
New York City, NY
New York, New York, United States - Experience
- Minimum years correlate with internal job level requirements; preferred qualification: 6+ years building or scaling an executive briefing or similar customer-facing program at an enterprise technology company.
- Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience. Required field of study: a field relevant to the role as demonstrated through coursework, training, or professional experience.
- Visa sponsorship
- Visa sponsorship is available, but not for every role or candidate; if an offer is made, Anthropic will make every reasonable effort to obtain a visa and provides an immigration lawyer.
About the job
Leads an executive briefing program at a briefing center, managing customer briefings end to end and helping establish consistent global standards.
What you'll do
- Own local briefing operations, including intake, qualification, capacity planning, agenda design, speakers, and day-of execution.
- Coordinate with Sales and cross-functional teams to tailor briefings to strategic customer objectives and opportunities.
- Develop global playbooks and processes, measure program outcomes, and onboard or coach team members and contractors.
What they ask for
- Experience running executive briefings, customer events, or comparable programs for senior external audiences.
- Program management experience, including intake, prioritization, capacity planning, and concurrent programs against SLAs.
- Experience designing agendas and facilitating discussions with C-level or other senior customer audiences.
- Experience building program processes, playbooks, or tooling; tracking and communicating metrics; and partnering with senior stakeholders.
Nice to have
- 6+ years building or scaling an executive briefing or similar customer-facing program at an enterprise technology company.
- Experience with Salesforce or other CRM and reporting tools, global or multi-site programs, speaker capacity, or coaching team members; familiarity with enterprise AI adoption.
Pay
$255,000 — $320,000 USD base salary
Tools
Salesforce
Model-written summary · the original posting is authoritative