Anthropic
Incident Response Manager - Product & Engineering
$290K–$365K
Dublin, IE +4 · Remote · Manager · Full-time · Posted Apr 29, 2026
- Location
- Dublin, IE
London, UK
New York City, NY
Remote-Friendly, United States
San Francisco, California, United States - Experience
- 5+ years in incident management; the posting also states that required years will correlate with internal job-level requirements.
- Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience; relevant field demonstrated through coursework, training, or professional experience.
- Visa sponsorship
- Visa sponsorship is available, but not for every role or candidate; if an offer is made, Anthropic says it will make every reasonable effort to obtain a visa and provides an immigration lawyer.
About the job
Build and lead Anthropic’s incident response operations, coordinating cross-functional teams and communications during incidents and improving response processes over time.
What you'll do
- Establish incident response processes, tooling, and standards; serve as an on-call incident commander, including for multiple simultaneous incidents.
- Manage internal and external incident communications, including status pages, customer outreach, and stakeholder updates.
- Contribute to blameless incident reviews and partner across teams to improve policies, escalation frameworks, and remediation follow-through.
What they ask for
- 5+ years of incident management experience, including direct management of technical product or infrastructure incidents.
- Experience building or significantly shaping an incident response program.
- Technical depth to engage with engineering on cloud infrastructure incidents, distributed systems, monitoring tools, and logs.
- Strong cross-functional collaboration, analytical, and written and verbal communication skills under pressure.
Nice to have
- Experience at a high-growth startup or in an environment requiring creation of new processes.
- Experience using incident metrics, queries, and trend analysis to inform decisions and operational improvements.
Pay
$290,000 — $365,000 USD base salary
Tools
distributed systems, monitoring tools, logs
Model-written summary · the original posting is authoritative