Appen
Director of IT & Automation - Appen
$140K–$150K
Remote US · Remote · Director · Full-time · Posted Oct 7, 2026
- Experience
- 8+ years in IT, including significant leadership experience.
About the job
Leads Appen’s IT function, enterprise technology, security governance, team, and AI-driven automation to improve IT operations and employee experience.
What you'll do
- Set the IT roadmap and lead support, endpoint management, incident response, enterprise platforms, and security governance.
- Apply AI and automation to IT workflows, partnering with Engineering and Product on broader initiatives.
- Lead the IT team and manage technology vendors, licensing, and spend.
What they ask for
- 8+ years in IT, including significant leadership experience.
- Experience leading IT support and service delivery in a fast-paced technology, software, or services environment.
- Hands-on knowledge of Microsoft 365 and enterprise IT administration; technical credibility across enterprise SaaS, cloud, endpoints, identity, and integrations.
- Experience with SOC 2, ISO 27001, IT security governance, and delivering practical AI or automation solutions for IT problems.
Nice to have
- Deep AWS experience, cloud cost management, or administration of Salesforce, Workday, or Atlassian.
- Familiarity with Databricks or Anthropic, and DevOps/SRE exposure.
Pay
USD $140,000 to $150,000 base salary; 20% target bonus
Tools
Microsoft 365, Salesforce, Workday, Atlassian, AWS, Databricks, Anthropic, Claude
AI focus
Use AI, automation, agents, self-service, and AI-enabled workflows to improve IT operations and employee experience, including help desk triage, onboarding, provisioning, IT administration, and vendor management; establish practical governance for AI use in IT.
Model-written summary · the original posting is authoritative