Appian
Area Vice President - US Public Sector Customer Success Program Management Office
$200K–$375K
McLean, Virginia +1 · Director · Full-time · Posted Oct 20, 2026
- Location
- McLean, Virginia
Appian Corporation - US - Experience
- 15+ years.
- Education
- Bachelor’s degree or higher in Business Administration, Information Systems, Engineering, Public Administration, or a related field.
About the job
Leads the US Public Sector Customer Success PMO, establishing delivery governance and optimizing portfolio performance to ensure customer outcomes and support growth.
What you'll do
- Establish PMO governance, delivery standards, operating rhythms, and portfolio management practices across public sector engagements.
- Manage portfolio financial performance, forecasting, utilization, margins, and resource allocation.
- Align executives and teams on delivery capacity, risks, reporting, and continuous improvement across the customer lifecycle.
What they ask for
- Bachelor’s degree or higher in Business Administration, Information Systems, Engineering, Public Administration, or a related field.
- 15+ years of progressive experience in program management, delivery leadership, or consulting within enterprise software or government contracting environments.
- Proven experience establishing and scaling PMOs with delivery governance and portfolio management practices.
- Expertise in U.S. public sector contracting and compliance, financial performance management, Agile delivery, executive communication, and risk management.
Nice to have
- Experience delivering enterprise software solutions such as ERP, CRM, BPM, workflow automation, data integration, or enterprise application integration platforms.
- Direct government delivery experience or applied enterprise architecture, data management, integration, or AI-Powered Process Automation platform experience.
Pay
$200,000 — $375,000 USD base salary
Tools
Agile, ERP, CRM, BPM, workflow automation, data integration, enterprise application integration
AI focus
Leads delivery governance and customer success for AI-Powered Process Automation initiatives in the US public sector.
Model-written summary · the original posting is authoritative