Apple
AIML Data Operations - L&D Program Manager
Austin, Texas · Manager · Full-time · Posted Aug 26, 2026
- Experience
- 5+ years.
- Education
- Bachelor's degree or equivalent.
About the job
Leads global training strategy and programs for AIML Data Operations, creating learning experiences that improve workforce quality and performance.
What you'll do
- Define training strategy, manage multiple programs, and coordinate delivery across regions and stakeholders.
- Translate technical concepts into written, video, and interactive learning; use AI tools to accelerate drafting and create interactive experiences.
- Measure training effectiveness, analyze error trends, and recommend improvements to close knowledge gaps.
What they ask for
- 5+ years defining training strategy and managing programs for diverse audiences in a global operations environment.
- Bachelor's degree or equivalent, with experience implementing training programs globally.
- Knowledge of learning theory, adult learning concepts, and frameworks such as ADDIE.
- Program management, cross-functional stakeholder influence, and exceptional writing and communication skills.
Nice to have
- Proficiency with AI tools and judgment about their use in content development; facilitation, including Train-the-Trainer delivery.
- Experience with technical writing, video creation, or asset design tools; familiarity with AIML, data annotation processes, and tools.
Tools
ADDIE
AI focus
Use AI tools to accelerate drafting and build interactive learning experiences; apply sound judgment in content development.
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