Apple
Americas Channel Support Account Manager
Austin, Texas · Manager · Full-time · Posted Oct 29, 2026
- Experience
- Minimum 5+ years of relevant Operations experience.
- Education
- Bachelor of Science in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or relevant field required; MBA or Advanced Degree preferred.
About the job
Manages a Business & Education channel account and uses analytics to improve channel health, business decisions, and operations processes.
What you'll do
- Analyze supply chain and channel data, develop business insights, and inform planning and business decisions.
- Lead process and systems improvements and help standardize account deliverables and reporting.
- Partner with Sales and cross-functional teams across regions to implement initiatives and improve customer experience.
What they ask for
- Bachelor of Science in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or a relevant field.
- Minimum 5+ years of relevant Operations experience.
- Extensive experience with reporting, data mining, and ad hoc analytics, including large datasets from varied sources.
- Advanced Excel skills, including macros.
Nice to have
- MBA or advanced degree.
- Six-Sigma or BPI experience; reseller/telco, supply/demand planning, or logistics experience is also valued.
Tools
Excel
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