Apple
Apple Ads - Platform Operations Business Specialist
$124K–$218K
Cupertino, California · Full-time · Posted Jul 30, 2026
- Experience
- 3–5 years in Advertising Operations or a similar customer support role.
- Education
- Bachelor’s Degree or equivalent.
About the job
Supports Apple Ads business operations by resolving platform issues, coordinating partner support, and improving internal and external customer support.
What you'll do
- Support clients using Apple Ads systems and tools; investigate and resolve technical issues.
- Analyze and report support efforts, sharing findings with Operations, Engineering, and Product teams.
- Coordinate cross-functional support, enforce policies, and develop partner education and training.
What they ask for
- 3–5 years of experience in Advertising Operations or a similar customer support role.
- Experience in a customer support organization focused on customer satisfaction.
- Fundamental knowledge of ad operations and ad delivery services.
- Experience reviewing technical requirements documentation; Bachelor’s Degree or equivalent.
Nice to have
- Search/Performance advertising experience.
- B2B advertising or developer relations experience.
Pay
$123,700 and $218,000 (USD, base salary)
Model-written summary · the original posting is authoritative