AppleCare Technologies BPR Project Manager, Service Supply Chain

What you'll do

• Plan and lead multiple technical projects, balancing scope, schedule, budget, engineering feasibility, and platform health.
• Drive requirements definition and solution architecture, and coordinate geographically dispersed engineering, operations, and third-party teams.
• Manage technical risks, capital planning, testing, deployment, and change readiness; evaluate AI/ML and automation options with engineering partners.

What they ask for

• Bachelor's degree in a listed or closely related technical discipline.
• 4+ years of engineering project management or technical program management experience delivering large-scale cross-functional systems or engineering programs.
• Experience partnering with engineering and architecture teams on technical solutions, and supporting system configuration, architecture, and software development life cycles.
• Knowledge of enterprise-level systems (SAP or equivalent) and their interdependencies.

Nice to have

• Master's degree in a listed or closely related technical discipline.
• 8+ years of engineering project management or technical program management experience, including enterprise-scale programs spanning hardware, software, and service systems.

Pay

$120,900 and $249,000 USD base pay

Tools

SAP, AI/ML, User Acceptance Testing (UAT), warehouse management systems (WMS), transportation management systems (TMS), event management (EM)

AI focus

Partners with data scientists and engineering teams to define requirements and assess AI/ML and automation as potential solution components; delivery experience incorporating AI/ML, data intelligence, or automation is required.