Apple
Critical Facilities Operations Center Operator, Data Center Operations
Maiden, North Carolina · Full-time · Posted Sep 17, 2026
- Experience
- 2+ years in each of the two specified experience categories; alternatives for the second include critical facilities, data center environments, industrial plant operations, mission-critical operations center, or listed military technical ratings. Preferred: 4+ years related experience in a mission critical environment.
About the job
Monitors and operates critical data center facility systems, responds to alarms and incidents, and coordinates maintenance, communications, and vendor activity.
What you'll do
- Monitor facility controls and systems, respond to critical events, and lead incident procedures until relieved.
- Maintain logs, reports, work orders, and incident tickets; perform or ensure daily rounds and analyze infrastructure issues.
- Coordinate FOC communications, shift handovers, and vendor activities while documenting system changes and site health.
What they ask for
- 2+ years experience with EPMS, BMS and/or FLS controls systems.
- 2+ years of experience in critical facilities, data center environments, industrial plant operations, mission-critical operations center, or military technical ratings.
- Experience with maintenance management tools such as CMMS or similar; experience with or exposure to mechanical, electrical, and fire life safety systems.
- Ability to lift up to 75 lbs., work in temperatures of 60°F to 110°F, and work varied 12-hour shifts, including graveyard, weekends, holidays, and possible overtime.
Nice to have
- 4+ years of related experience in a mission critical environment.
- Ability to analyze failure scenarios and diagrams, interpret cascading risks, and knowledge of safety regulations or NFPA 70E, NFPA 70B, and OSHA Hazardous Energy Control program requirements.
Tools
EPMS, BMS, FLS, Computerized Maintenance Management Systems (CMMS), Apple operating systems, NFPA 70E, NFPA 70B, OSHA Hazardous Energy Control program
Model-written summary · the original posting is authoritative