Apple
CRM Campaign Operations Specialist
$150K–$226K
Cupertino, California · Full-time · Posted Oct 24, 2026
- Experience
- 4+ years in marketing campaign operations; preferred: 2+ years writing requirements, acceptance criteria, and test suites.
About the job
Develop and improve the systems, processes, and roadmap that support privacy-conscious customer data marketing and worldwide CRM campaigns.
What you'll do
- Translate customer journey needs into platform priorities and drive solutions from strategy through execution.
- Maintain processes and controls for data accuracy, system reliability, privacy, and security; improve processes by investigating issues.
- Partner across teams and lead or participate in user acceptance testing for system changes.
What they ask for
- 4+ years of marketing campaign operations experience, especially building automation flows with CRM or ESP platforms.
- Experience with complex audience segmentation and audit documentation.
- Advanced proficiency with SQL, Snowflake procedures, and Vertica DBMS.
- Experience delivering projects with strong attention to detail and quality, while managing concurrent work.
Nice to have
- 2+ years writing requirements, acceptance criteria, and test suites for new features or enhancements.
- Proficiency in Excel / Numbers and Tableau dashboarding techniques.
Pay
$149,700 and $225,600 (base salary)
Tools
Braze, Oracle Responsys, Salesforce Marketing Cloud, SQL, Snowflake, Vertica DBMS, Excel / Numbers, Tableau
Model-written summary · the original posting is authoritative