Apple
GenAI Solutions Architect, Customer Systems
$185K–$325K
Sunnyvale, California · Full-time · Posted Mar 9, 2026
- Experience
- 9+ years total; 2+ years designing and deploying production GenAI or Agentic AI solutions using RAG.
- Education
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
About the job
Architect and guide the development of production GenAI conversational systems and other AI solutions that improve customer experiences across channels and business groups.
What you'll do
- Design scalable GenAI applications and select infrastructure, while ensuring data security.
- Lead solution architecture and guide engineering teams from proof of concept through production.
- Collaborate with business stakeholders and cross-functional teams throughout development.
What they ask for
- 9+ years of total experience in software engineering, data engineering, or solution architecture.
- 2+ years of hands-on experience designing and deploying production GenAI or Agentic AI solutions using RAG.
- Strong proficiency in Python/Rust and modern AI SDKs.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field; ability to create architectural diagrams and technical documentation for non-technical stakeholders.
Nice to have
- Excellent problem-solving, analytical, communication, organizational, leadership, and influencing skills.
- Ability to manage multiple global efforts and work effectively with a team.
Pay
$184,700 and $324,800 USD base salary
Tools
Python, Rust, LLMs, RAG, Agents
AI focus
Architect and deploy GenAI and Agentic AI solutions, including RAG-based conversational systems for contact center automation and other business challenges.
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