Apple
Get Connected: Growth Operations Manager, Apple Services
Culver City, California +1 · Manager · Full-time · Posted Feb 4, 2026
- Location
- Culver City, California
Cupertino, California - Experience
- 7+ years of progressive lifecycle marketing experience.
- Education
- Bachelor’s Degree in Computer Science, Information Technology, Marketing, or a related technical field.
About the job
Leads the design, execution, and optimization of automated, multi-channel customer journeys and notification strategies to grow engagement with Apple services.
What you'll do
- Architect, test, and deploy automated customer journeys in CRM/ESP platforms.
- Analyze campaign performance and optimize initiatives through data analysis, A/B testing, and experimentation.
- Influence cross-functional teams and develop playbooks and training resources for customer journey orchestration.
What they ask for
- 7+ years of progressive lifecycle marketing experience, including large-scale acquisition and engagement initiatives.
- Hands-on expertise building complex automation flows and customer journeys with enterprise CRM or ESP platforms.
- Exceptional logical reasoning, critical thinking, and complex problem-solving aptitude.
- Bachelor’s Degree in Computer Science, Information Technology, Marketing, or a related technical field.
Nice to have
- Project leadership and cross-functional influence; experience mentoring junior team members.
- SQL proficiency for customer segmentation, targeting, and data analysis.
Tools
Salesforce Marketing Cloud, Braze, Oracle Responsys, SQL
AI focus
Explore, evaluate, and integrate AI-driven solutions and intelligent automation tools to improve campaign performance and operational efficiency.
Model-written summary · the original posting is authoritative