Apple
Integrated Communications Lead, Customer Engagement Marketing, Apple Ads
$195K–$294K
Austin, Texas +1 · Full-time · Posted Sep 9, 2026
- Location
- Austin, Texas
Cupertino, California - Experience
- 15+ years; no alternatives stated.
About the job
Leads Apple Ads’ Integrated Communications function, developing customer stories and campaigns that support advertiser engagement, advocacy, loyalty, and retention.
What you'll do
- Lead and mentor a team of marketers, writers, storytellers, and content marketers.
- Develop customer advocacy programs and success stories across web, video, events, and keynote formats.
- Create seasonal, multi-channel campaigns and evaluate their impact on customer engagement, advocacy, and retention.
What they ask for
- 15+ years of experience with increasing responsibility in integrated communications, editorial/content strategy, customer storytelling, or events content programming.
- Proven success directly managing a team responsible for customer advocacy programs, case studies, and campaigns with measurable business impact.
- A portfolio of multi-format work including video, live event, and keynote content.
- Track record of working well with stakeholders.
Nice to have
- Background in journalism, editorial content, or B2B customer storytelling.
- Deep understanding of the adtech landscape, performance marketing, and standard business advertising metrics.
Pay
$195,200 to $293,800 USD base salary
Model-written summary · the original posting is authoritative