Apple
Lead, Program Strategy & Operations, Employee Experience & Productivity
$127K–$190K
Culver City, California · Full-time · Posted Oct 30, 2026
- Experience
- 10+ years; 3+ years in each of the three specified areas.
About the job
Leads strategy, executive engagement, growth, and operational functions for Apple Services Technology, building a team and systems to scale the program across Services organizations.
What you'll do
- Set expansion strategy, build funding cases, secure executive sponsorship, and manage investment approvals and review cadence.
- Lead program strategy and measurement, including OKRs, value metrics, process architecture, and portfolio reporting.
- Build and lead operational teams covering headcount, vendor management, financial controls, space, communications, and connected product operations.
What they ask for
- 10+ years in strategy, business operations, executive coordination, or program leadership supporting technology or transformation programs at scale.
- 3+ years building executive-ready business cases, briefings, and strategic narratives that secured funding, headcount, or executive sponsorship.
- 3+ years leading growth or expansion strategy across multiple client organizations or lines of business.
- 3+ years with OKR frameworks, process architecture, value assessments, and internal tools such as Jira and Clarity; experience with Gen AI tools and frameworks.
Nice to have
- Experience consolidating product operations tools and workflows into a connected platform.
- Familiarity with Apple Services businesses and the operational dynamics of content, commerce, or subscription products.
Pay
USD $126,600 to $190,200 base salary
Tools
Jira, Clarity, Gen AI
AI focus
Experience with Gen AI tools and frameworks is required; the role’s stated AI/ML capabilities are part of the broader program context.
Model-written summary · the original posting is authoritative