Observability SRE Manager, Apple Services Engineering

What you'll do

• Own reliability, availability, performance, and strategic roadmap for metrics, logging, tracing, alerting, and self-service capabilities.
• Lead SRE practices, incident response, automation, and AI-driven operational improvements.
• Hire, mentor, and grow the SRE team while partnering across engineering, product, infrastructure, and leadership.

What they ask for

• 5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams.
• Deep understanding of observability systems and practices, plus experience operating large-scale distributed systems in production, including Kubernetes.
• Strong full-stack systems troubleshooting skills and practical shell/bash scripting plus a production language.
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to SRE or infrastructure operations.

Nice to have

• Familiarity with Prometheus ecosystem and cloud-native observability stacks such as Thanos, Splunk, or OpenTelemetry.
• Experience with cloud platforms and infrastructure as code, such as AWS, GCP, Azure, Terraform, or Ansible.

Pay

$225,600 and $338,400 (USD, base salary)

Tools

Kubernetes, shell/bash, Python, Go, Java, Scala, Prometheus, Thanos

AI focus

Set an AI strategy and drive AI/ML and LLM-based tools into SRE workflows for anomaly detection, root-cause analysis, capacity planning, and toil reduction.