Apple
Remote Site Services Data Center Manager, Infrastructure Services
Maiden, North Carolina · Manager · Full-time · Posted Oct 21, 2026
- Experience
- 2+ years managing or leading data center operations.
About the job
Manages remote data center teams, vendors, and infrastructure across the AMR region to maintain reliable operations and support expansion.
What you'll do
- Lead and develop data center technicians and engineers; manage ticket triage, escalations, and SLA reporting.
- Oversee infrastructure maintenance, capacity planning, incident and change management, and compliance.
- Manage vendors and participate in evaluating new data center locations.
What they ask for
- 2+ years of experience managing or leading data center operations, including practical experience in areas like Operations and ticket queue management.
- Experience with DCIM tools and enterprise-level management tools for securing and monitoring equipment.
- Ability to travel domestically and internationally.
Nice to have
- Experience with copper and fibre cabling structures, cable infrastructure design, or labeling methodologies.
- Experience with business continuity and disaster recovery planning; data center operations certification is also listed.
Tools
Nlyte, Sunbired, Proritory DCIM tools, Service Now, APM, Splunk, Wrike, Ansible
Model-written summary · the original posting is authoritative